Job Description

Connect Staffing is actively recruiting skilled candidates for Customer Service  positions in north Orange County, CA, and beyond!

This job order has been posted as a waitlist to help pre-qualify candidates to be contacted when we receive new opportunities.

Schedules: 1st shift, Monday - Friday

Pay Range: $18.00 - $25.00 per hour (based on position availability)

General Requirements:

• Recent experience in directly serving customers in a retail, call center, or office environment.

• Willing to submit to background and drug screenings.

• Must be reliable, punctual, and able to work in a fast-paced environment.

• Prior experience in positions such as Customer Support Specialist, Customer Service Representative, Call Center Agent, Retail Associate, or similar is a big plus!

• Be 18 years or older.

Benefits:

• Affordable Health and Dental Plans

• Cal-Savers Benefits

• Referral Program

Responsibilities may include:

• Respond to customer questions about products, services, or company policies via phone, email, chat, or in person.

• Address and resolve complaints, concerns, and product or service-related problems in a timely and professional manner.

• Assist customers with placing orders, processing payments, and managing returns or exchanges.

• Collect and document feedback from customers, ensuring that it is shared with appropriate teams for improvement.

• Strive to provide a positive customer experience by being polite, professional, and helpful, maintaining high service standards.

How to apply on jobs.connectstaffing.com:

1. Attach a resume when you “quick apply” to a job OR if you don’t have a resume, please complete a general application with us first at hrcenter.ontempworks.com/en/CNN . Afterward, you may “quick apply” to any job without a resume.

2. All applicants meeting minimum requirements will receive an SMS text inviting them to participate in an AI-based interview. This gives you the chance to describe your relevant skills and experience so you may be fully considered for each opportunity.

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